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Stress in the workplace

Having only recently changed jobs, it occurred to me that now would be an ideal time to post about a topic that’s been on my mind for a long time - stress in the workplace.

After 10 years of working in the web-industry, I’ve come to realise that a lot of factors can contribute to stress levels.  From personal experience, I’ve worked the 80 - 120 hours a week to get projects live, sat in offices that are almost arctic (once in a datacentre where the manager would turn the air con to polar settings, and once for a company that worked in a warehouse with no real heating), and have even experienced stress being caused by not having enough work to do (boredom can be a surprising stress inducer).

I thought long and hard about how I could distill the above down to a concise point…  Thankfully, it turns out I didn’t have to.  About 3 months ago, during a conversation with Paul Lomax about the stresses and strains of daily life, he came out with a line that struck a perfect chord.

“Stress for me is caused by the inability for one to change their environment.”

I’m paraphrasing the above by the way.  My poor stress addled brain wasn’t up to much on that day (hence the conversation), but you get the gist.  The more I thought about it, the more it made sense.  If I was cold, I’d turn the heating on - problem solved.  Of course, if I couldn’t, then my concerns about one day being excavated out of a block of ice would have added to my daily stress.

The theory works well in almost any situation.  Today for instance, I spent hours trying to get a DNS change sorted - something that I once would have done myself in minutes, now has to be handled by another part of the company, emails sent, red tape ploughed through, taking time, effort and having a knock on effect to my working day.  By lunchtime, I was ready to stab someone with a fork.

Stress affects us all in different ways - I’ve seen numerous people (including myself) have stress manifest itself in rashes, IBS, heart palpitations, all the way through to full blown rage attacks and nervous breakdowns.  It’s not a pretty sight - and is a situation that could so easily be prevented.

Empower your staff to change the environment they work in - whether it be something little like decorating the office so they feel comfortable, or something major, like letting them have a say in how the business is run.  After all, few people actively want to make life harder for themselves - you may find that the recommendation someone makes about how to make their life easier makes your life easier too - it might even make you more profitable.

In the course of writing this post, I was interrupted a stack of times by the ringing of my phone, and numerous times by people asking me “a quick question”.  Tomorrow, I’ll be turning off my phone for lunch, and enjoying the park, weather permitting.

Ten years of digital photography

Today I finally signed up for a pro Flickr account. Why hadn’t I done this sooner? Well, up until now, I’ve managed to convince myself that, because I own my own servers, I should probably just use of of them. Of course, as a developer, it shouldn’t be too hard to write some kind of flickr like gallery system, and I’d be up and running in no time.

In reality of course, this just didn’t happen. After losing my ipod (which doubled up as portable storage for a number of my photo albums) over the weekend, and realising that I’d be pretty distraught if I lost my photos, I decided that it’d be a good time to invest in a flickr account.

Once I did this though, I suddenly realised that I’d need to get uploading. It’s taken my roughly 12 hours, but I’ve almost managed to scrape together around 10gb of photos dating back to ‘98 (no easy task considering that they were scattered over 8 harddisks, some of which hadn’t been used in a long time…).

The realisation that I should have a) named my images in a sensible fashion, and b) removed a lot of the badly composed, badly lit, duplicates and frankly just utter shit photos has finally dawned on me. Looks like I’ll be spending another weekend doing just that soon.

Of course, I couldn’t possibly end without plugging the new flickr account, so here it is in all its shiny web 2.0 glory.

1st week in

Well I’ve made it through my first week at Publicis… Of course, having a four day week has certainly helped!

First day in, I had the usual overload of names and faces - suddenly I remember how it feels to not know everyones names. Don’t have admin rights to my computer, so can’t even install an FTP client. A project manager yells something about a site being broken at 6pm. I have no clue. Fear and panic sets in.

Day two, I’ve managed to figure out where the coffee machines are, and how to operate them. Still don’t have admin access to my machine, which is starting to make me very touchy. Finally after a bit of banter with the IT support team, I manage to get rights to install stuff. On goes my favorite selection of open source utils. Feel a little better.

Day three, I start digging into work. Have a meeting with a Project manager who sympathizes with my frustrations at having no resource. Install wordpress and start to skin it. Feel much better. Go to pub for someones leaving do. Drink beer and head home, despite broken tubes. Feel much much better.

Day four (Friday!) - Sausage sandwich and other breakfast goodies awaiting me when I arrive. Continue skinning site successfully, finding out that I can still remember HTML and CSS. Bonus. A few more meetings and things click into place. Thing are definitely looking up. Finish work at 5.30, and grab a beer before shooting off. Looking forward to coming back on Monday and seeing where the journey takes me next.


Nathan Bentley

I'm Nathan Bentley - web specialist, 2.0 evangalist, developer/designer and networking socialite all rolled into one not so little package.

I'm 26, live in London, and work as the Head of Development for NMA Top 100 digital agency Pod1. Technical Lead for global ad agency Publicis.

 

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